Coin2Coin.io

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Privacy Policy

Coin2Coin.io — Data Protection Statement

1. Data We Collect

▸ Identity data: name, date of birth, nationality (KYC)
▸ Contact data: email address, phone number
▸ Transaction data: order references, amounts, timestamps
▸ Technical data: IP address, browser type, session data

2. How We Use Your Data

▸ To verify your identity and comply with KYC/AML obligations
▸ To process and record your transactions
▸ To communicate account and security updates
▸ To detect and prevent fraud or illegal activity

3. Data Sharing

We do not sell your personal data. We may share data with regulatory authorities as required by law, KYC verification partners, and payment processors strictly necessary to operate the service.

4. Data Retention

We retain personal and transaction data for a minimum of 5 years to comply with AML regulations. You may request deletion of non-regulatory data by contacting support.

5. Your Rights

▸ Right to access your personal data
▸ Right to correct inaccurate data
▸ Right to request deletion (where not prevented by law)
▸ Right to data portability

6. Contact

For privacy-related inquiries, contact support@coin2coin.io

Terms of Service

Coin2Coin.io — Online Platform Agreement

1. Service Provider

Brand	Coin2Coin.io
Operated by	Coin2Coin.io
Domain	coin2coin.io
Support	support@coin2coin.io

2. Services Provided

Coin2Coin.io provides online platform services, including account access, payments, and related support tools.

▸ Secure member accounts and authentication
▸ Payment and transaction services
▸ KYC / KYB / 2FA compliance services
▸ Fraud monitoring and risk management
▸ Multi-language support (100+ languages)
▸ Customer support for platform services

3. Acceptable Use

▸ Users must comply with all applicable laws and regulations in their jurisdiction
▸ No use for illegal transactions, fraud, or money laundering
▸ Users are responsible for activity conducted through their accounts
▸ Platform credentials and access must be kept secure and up to date

4. Limitation of Liability

Coin2Coin.io provides technology infrastructure only. Users are solely responsible for their own use of the platform, their transactions, and regulatory compliance. We are not liable for commercial losses, transaction disputes, or third-party service interruptions.

5. Email Contact

For support inquiries, contact support@coin2coin.io